South Coast Medical: Where Urgent Care Becomes Family Care

In 1999, we officially opened our doors as South Coast Medical Group. Although many things have changed since then, our service and commitment to our community have remained our number one priority.

We’ve had the privilege to serve families in South Orange County even before our beautiful city of Aliso Viejo was incorporated.

For two decades, we have grown with families by providing Urgent Care and Primary Care.

Our office stands out due to our small-town philosophy and bedside manner. We continue to offer the newest, highest standard of medical care in a desirable and convenient setting, as well as the best that family medicine has to offer.

Here’s what some of our long-term patients had to say:

Phyllis R.: “South Coast Medical Group consistently provides ‘Patient Family Centered Care.’ The Physicians, Nurse Practitioners, PA’s, and Medical Assistants are very skilled and service oriented. They have a positive attitude and always go the extra mile when you have a question. I especially appreciate how they introduce themselves and update you during your visit.

Having been a patient at SCMG since 2007, all my visits from urgent care to a yearly physical, or going in to request a referral, have been managed efficiently and with outstanding expertise. All the staff is professional, polite and compassionate. I no doubt intend to continue my patient relationship with this group.

Over the last three years, my health has been challenged with several orthopedic issues. The medical plan is always executed with great care by Dr. John Cheng.

I think the South Coast Medical Group services have allowed me to maintain a healthy lifestyle. I appreciate having them in our community.

Doris M.: “My husband and I have been going here for our general medical needs for over 15 years. We personally see Dr. Cheng, but we have seen almost every doctor and P.A. that works there. My children have also seen their staff in lieu of making an appointment at their pediatrician. I have never had a poor experience and are always treated with respect and dignity.  

Dr. Cheng, in particular, is a “think outside the box” type of physician, and this has been key in solving my unique medical issues. I always recommend South Coast Medical Group to people I meet who are looking for good family practitioners. Easy, no appointment necessary, and excellent patient service.”

Julie K.: “I’ve worked with P.A. Kristina Preston and Dr. Cheng on separate occasions, and, these wonderful health care providers provided me with excellent care. Their bedside manners were impeccable. They even smiled as they did their job.

One other thing I will mention, because I think that it is important, is that the staff was very cheerful and friendly, not just to me, but also to each other.  This goes beyond good customer service. This means that employee morale is high, a telling sign for any business. You want people who like their jobs, especially in medicine, because they’re more likely to stick around for the long-haul. These are the people who are going to intimately know your medical history and have a vested interest in you as a patient. It also means that the people running the facility are managing it well and that you can expect the same level of care and dedication they give their practice in the treatment you receive.”

As we celebrate our 20th year, we strive to keep our dedication to serving our growing community.

Our commitment to your family’s health, along with our utmost respect for your time and comfort, extends beyond Aliso Viejo. If you are in other cities such as Laguna Niguel, Laguna Hills, Laguna Niguel, and Mission Viejo, feel free to come into our office any day of the week.

Keep up with us throughout the year on Facebook and LinkedIn as we reminisce on the past 20 years of family and urgent care.   Would you like to share your feedback with us? We encourage you to share your experience on our Yelp page.