Telemedicine: Learn How to Get Treated From Home

With the coronavirus spreading at a rapid rate, it is important that you make sure to stay inside and let this contagious storm pass. In order to help our patients get the assistance they need without risking themselves and others, we have implemented telemedicine. 

Our team here at South Coast Medical wants to make sure that our patients can still get the care they need during these critical times. We value our patients and want to keep our community of Aliso Viejo safe and healthy. The best way to help the impact is to stay inside unless it’s an absolute emergency. 

About Telemedicine

Telemedicine is emerging as a necessity in the fight against COVID-19, which is why South Coast Medical has taken steps to implement this for our patients. With these video visits, we will be able to help treat certain illnesses and fill prescriptions for you all from the comfort of your home. If clinically indicated, your provider can e-prescribe a prescription to your pharmacy. 

Currently, South Coast Medical does not accept insurance for these visits. Appointments are self-pay at $65 per video visit.

To help you determine if you should do a Video Visit, we have provided lists below:

Conditions/symptoms that may be appropriate for a telemedicine visit include:

  • Common cold
  • Upper Respiratory Infection
  • Allergies
  • Sinusitis
  • Cough/Bronchitis
  • Sore throat
  • Nasal congestion, drainage
  • Pink eye
  • Urinary Tract Infection
  • Rashes
  • Sleep problems/snoring
  • Smoking cessation
  • Medication Questions
  • Medication Refills
  • Other Minor Conditions

Conditions/symptoms that are NOT appropriate for a telemedicine visit include:

  • Anything life or limb-threatening
  • Poisoning
  • Shortness of breath or wheezing
  • High Fever
  • Chest Pain
  • Abdominal pain
  • Ear pain
  • Difficulty swallowing
  • Excessive nausea, vomiting
  • Dizziness
  • Severe Headache/Migraine
  • Fractures
  • Lacerations
  • Abscesses
  • Weakness or numbness
  • Fainting
  • Back, pelvic, joint pain
  • Controlled substances
  • Pregnancy
  • Children, age 11 and under

South Coast Medical will still be open during our regular business hours to see patients. We have established Safe Zones for patients coming into the office to be seen, but if you would rather do a video visit, please click here.

Video Visit hours:

Monday-Friday: 9:00 a.m.- 5:00 p.m.

Saturday: 9:00 a.m.- 3:00 p.m.

Sunday: 10:00 a.m.- 3:00 p.m.

Urgent Care hours:

Monday – Friday: 8:00 a.m. – 7:00 p.m.

Saturday: 9:00 a.m. – 3:00 p.m.

Sunday: 10:00 a.m. – 3:00 p.m.